Customers are encouraged to pay their electric bill
balance each month to avoid building up a large
balance, which they will continue to bear responsibility for. However, if you are having difficulty paying your monthly bill, we encourage you to view available resources online at https://www.fpl.com/help.html or contact us directly at 1-800-226-3545. We will work with your personal situation and come up with a solution to ensure that you can fulfill your personal responsibility for your FPL balance.